Mission Statement

The Department of Employee Experience is centric to the executive administration of People & Culture, with the mission to foster a supportive and inclusive work environment for all City of Providence employees. We are dedicated to strategic human resource management and development through continuous measurement of workforce satisfaction, demographics, trends, and key performance indicators. By managing employee and labor relations, developing and maintaining policies, and ensuring fair employment practices, we aim to create a people-centric workforce that serves the residents of Providence with excellence. Our commitment is to uphold the highest standards of equity, diversity, and inclusion, contributing to the vision of Providence as the best-run city in America.

Vision Statement

Our vision is to be a leader in public sector employee experience and equal employment opportunity, setting the standard for strategic HR management. We strive to create a workplace where every employee feels valued, supported, and empowered to perform at their best. Through proactive management of employee relations and continuous improvement of HR practices, we aim to build a resilient, engaged, and diverse workforce that drives the City of Providence towards operational excellence. By aligning our efforts with the Department of People and Culture’s vision, we seek to inspire other cities to prioritize their people, ensuring that Providence remains a model of inclusive and innovative public service.